Privacy notice

Last updated 11 November 2026. Controller: PROSPECTIVE LABS LTD, 167-169 Great Portland Street, 5th Floor, London W1W 5PF.

Categories of data

Enquiry data (name, work email, project detail). Panel data (name, email, city, device and OS, availability, and payment details needed to issue a session payment). Deliverable artefacts produced during an engagement.

Purposes and bases

Answering enquiries, delivering audits, staffing field sessions, paying panel members and keeping statutory records. Bases: contract performance, legitimate interests, and consent for optional updates.

Processors

Cloudflare (hosting, DNS, routing), Formsubmit (form delivery), our mail provider, our rewards provider for payments. Read-only analytics properties are accessed under the client's own contract.

Retention

Enquiries 12 months; panel records and payment history 6 years; audit artefacts 24 months unless the engagement states otherwise.

Rights and complaints

Access, correction, erasure, restriction, portability and objection via peter@prospectivelabs.uk, answered within one month. The supervisory authority is the Information Commissioner's Office.

Cookies and third parties

No analytics or advertising cookies on this site. A session cookie exists only while a form is open. Font files load from Google Fonts, which receives the visitor's IP address.